Billing Terms

Last updated: August 31, 2026

These Billing Terms explain when you may be charged, the currency used for your order, and how payment-related issues are handled when you shop with Aloveta.

When You Are Charged

Unless the payment option displayed at checkout states otherwise, payment is authorized and/or collected when you place your order. Aloveta does not currently offer automatically renewing subscriptions, and a one-time order does not create recurring charges.

Currency

Orders are charged in USD, unless checkout clearly displays and confirms another presentment currency. Your bank, card issuer, wallet provider, or payment service may apply its own exchange rate, currency-conversion charge, or cross-border fee.

Taxes, Duties & Import Fees

Taxes collected by Aloveta, if any, will be shown at checkout. For international orders, the recipient is responsible for customs duties, import taxes, brokerage charges, or other fees imposed at the destination, unless checkout expressly states that those charges have already been collected. See our Shipping Policy.

Statement Descriptor

Your bank or payment statement may display Aloveta, Remittons Technologies Co., Limited, or a descriptor used by the payment provider that processed your order. The exact wording can vary by provider and bank. If you do not recognize a charge, contact us so we can help identify the order.

Failed or Declined Payments

If a payment is declined or cannot be authorized, your order will not be completed. Please verify your payment and billing information or select another payment method displayed at checkout. Aloveta does not control the reason a bank, card issuer, wallet, or payment provider declines a transaction.

Order Review & Verification

We may review, hold, or cancel an order when reasonably necessary to verify payment, prevent fraud, correct a pricing or inventory error, comply with law, or protect customers and Aloveta. We or an approved payment provider may request additional verification. If we cancel a paid order, the applicable amount will be returned to the original payment method.

Cancellations & Refunds

Order changes, cancellations, returns, and refunds are handled under our Refund Policy. Approved refunds are normally issued to the original payment method. Your bank or payment provider may need additional time to post the funds after the refund has been issued.

Payment Methods

For information about payment options and secure checkout, review our Payment Methods page. The methods actually displayed at checkout are the methods available for that order.

Billing Questions

Aloveta is operated by Remittons Technologies Co., Limited.
Email: official@aloveta.com